After an Accident – Part 3 You can speak with our owner

An auto collision can spin your life upside down. This post is part 3 in our 2-week series that will cover reasons why you should get an estimate done  Miracle Body and Paint in San Antonio Texas or any other independent auto body shop before you agree to have anyone repair your vehicle.

You can speak directly to the owner

Just because an auto body shop is independent doesn’t mean that it is small. Miracle Body and Paint is actually a fairly large shop both in terms of size and the amount of vehicles repaired each month. The great thing about it though is that we are not so large that the owner, Manuel Rubio, is out of touch. Because independent auto body shops don’t rely on the insurance companies for business, it’s important that we keep our customers satisfied with their collision repairs after an auto accident. Independent auto body shops rely heavily on happy customers referring their friends and family members in order to stay in business. This means we need to keep our customers happy. Direct repair facilities need to focus on keeping the insurance company that is sending all the referrals happy, even at the expense of the vehicle owner.  At Miracle Body and Paint, Manuel knows that there are literally hundreds of collision repair centers in San Antonio and that each one claims to do great work. This is why he is on site every day making sure that each vehicle his shop repairs meet his strict standards for quality, and he always makes time to speak with any customers that would like to speak with him.

But it does not stop at the owner. Manuel personally makes every hiring decision. He is very selective and highers the best technicians and auto body repairmen and women in the city. That is because he is not a manager that needs to worry about filling a position on an organization chart for some other manager in another state.  He is personally trying to maintain his reputation in San Antonio and the reputation of the paint and body shop he owns. With an A+ rating with the BBB, you can trust that Manuel and his team truly are the best team to turn to when you have an auto accident and need your car or truck repaired.  The best part is, we pass discounts directly to you. We discount deductibles by as much as 15% and work to make sure you don’t have to bring your vehicle back once we send it home.