Tips for Selecting The Right Auto Body Repair Shop
Don’t be vulnerable after an auto accident part 3 – You can talk directly to the owner
An auto accident can make you feel vulnerable and unsure of where to turn for help. You need assurance that your car (and your life) will be back to normal quickly. This post is part 2 in our 5 week series that will cover reasons why you should get an estimate done by an independent shop like Miracle Body and Paint in San Antonio Texas before you agree to have anyone repair your vehicle.
Quality of Work
In the state of Texas, you have the right to choose where you have your vehicle repaired after an auto accident. In order to save money, most insurance companies will make arrangements with several collision repair shops. The insurance company will push clients to these shops in exchange for special concessions including discounted rates on parts and labor. Because every one of these auto collision shops is now dependent on the insurance company for this steady flow of clients, they find themselves working for the insurance company and not for the person who had the accident. Often times the insurance company will put strict deadlines on the amount of time it takes to make a repair which can cause the work to be hurried. Because the insurance company is paying for rental car services while a vehicle is in the shop they want the car back in your hands as quickly as possible. This often leads to having a “fixed” vehicle returned to the shop for more repairs. The preferred shop is caught in a catch 22. Often times they hire based on the influx of work being brought in by the insurance company and are forced to live in fear of losing their preferred status. Turnover rates are high at these facilities and preferred shops are often understaffed. This also helps contribute to the quality control issues.
At Miracle Body and Paint we have as many as twice the amount of staff as other facilities that repair the same amount of vehicles we do on a monthly basis. Our quality assurance measures are the main reason we are able to retain an A+ rating with the BBB. The owner of Miracle Body and Paint, Manual Rubio, inspects each vehicle to make sure you are completely satisfied with our work before you take it off our lot. The best part is, we pass discounts directly to you. We discount deductibles by as much as 15% and work to make sure you don’t have to bring your vehicle back once we send it home.
