What to Expect During Your Collision Repair Appointment

At Miracle Body and Paint Collision Center, we pride ourselves on providing top-notch collision repair services in San Antonio. With over 35 years of experience, our team is dedicated to delivering high-quality repairs on a timely basis.

Our commitment to honesty, integrity, safety, and dedication sets us apart. When you bring your car to us, you can expect a comprehensive overview of the repair process from initial assessment to final delivery.

Our certified technicians use state-of-the-art equipment and OEM parts to restore your vehicle to its pre-accident condition. We maintain a streamlined communication process to keep you informed throughout every stage of the repair.

Key Takeaways

• Comprehensive collision repair services at Miracle Body and Paint Collision Center
• Certified technicians using state-of-the-art equipment and OEM parts
• Streamlined communication process for customer satisfaction
• Two convenient locations in San Antonio
• Experience working with all major insurance providers

Understanding the Collision Repair Process

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The collision repair process involves more than just fixing the visible damage to your vehicle. At Miracle Body and Paint Collision Center in San Antonio, we understand the importance of a thorough and professional collision repair service. Our goal is to provide high-quality repairs on a timely basis, ensuring you’re back on the road quickly.

The Importance of Professional Collision Repair

Professional collision repair is essential for maintaining your vehicle’s safety, structural integrity, and resale value. Improper repairs can lead to long-term issues, including compromised safety systems and diminished vehicle performance. Our certified technicians use specialized equipment to ensure that your car is repaired to the highest standards.

At our collision center, we emphasize the importance of using genuine parts and following manufacturer guidelines. This approach ensures that your vehicle is restored to its original condition, maintaining its safety and quality. By choosing a professional collision repair service, you’re investing in the longevity of your car.

Overview of a Typical Repair Timeline

The collision repair timeline at Miracle Body and Paint Collision Center varies depending on the extent of the damage. Our efficient workflow and experienced technicians work together to minimize vehicle downtime. From initial assessment to final delivery, we keep you informed throughout the process.

For minor repairs, such as fixing dents or replacing body panels, the process can be relatively quick. However, more extensive damage requires a detailed assessment and a more complex repair plan. Our team in San Antonio is committed to providing you with a clear understanding of the work involved and the timeframe for completion.

By choosing Miracle Body and Paint Collision Center, you’re opting for a professional collision repair service that prioritizes quality and customer satisfaction. Our dedicated team is here to guide you through every step of the process, ensuring that your vehicle is repaired to the highest standards.

Initial Assessment and Estimate

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At Miracle Body and Paint Collision Center, we understand that the initial assessment is a crucial step in the collision repair process. Our team is dedicated to providing a comprehensive evaluation of your vehicle’s damage to ensure that all necessary repairs are identified and included in your estimate.

What to Bring to Your First Appointment

To facilitate a smooth and efficient initial assessment, please bring the following documents and information to your first appointment:

• Insurance information
• Vehicle registration
• Accident report (if applicable)
• Any other relevant documentation regarding your vehicle’s condition

Having this information readily available allows us to provide a more accurate estimate and ensures that we can begin the repair process as soon as possible.

How We Create a Detailed Damage Assessment

Our technicians use a combination of visual inspection, computer diagnostics, and frame measurements to identify both visible and hidden damage. This thorough damage assessment is crucial for creating an accurate repair estimate.

We utilize industry-standard software and our technicians’ extensive experience to assess the damage and determine the necessary repairs. This process ensures that our estimates are comprehensive and reliable.

Understanding Your Repair Estimate

Your repair estimate will include a detailed breakdown of the costs associated with parts, labor, and any additional services required. We strive to be transparent in our estimation process, ensuring that you understand exactly what repairs are needed and why.

If hidden damage is discovered during the repair process, we will provide a supplemental estimate for your approval before proceeding.

At Miracle Body and Paint Collision Center, we are committed to providing a hassle-free experience for our customers in San Antonio. Our team is dedicated to delivering high-quality collision repair services, ensuring that your vehicle is restored to its original condition.

Working with Insurance Companies

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At Miracle Body and Paint Collision Center, we understand that dealing with insurance claims can be stressful. As a Direct Repair Facility in San Antonio, we’ve built strong relationships with major insurance carriers to simplify the process for our customers.

Direct Repair Programs Explained

Direct Repair Programs (DRPs) are agreements between insurance companies and collision repair facilities like ours. These programs streamline the repair and claims process, benefiting our customers by reducing paperwork and wait times. By being part of these programs, we can work closely with your insurance provider to ensure a smooth experience from start to finish.

How We Coordinate with Your Insurance Provider

Our experienced team is dedicated to handling the insurance claims process on your behalf. We coordinate directly with insurance adjusters, manage paperwork, and keep you informed throughout the process. This approach minimizes stress for our customers and ensures that repairs are done correctly and efficiently.

We also help our customers understand their insurance coverage, including deductibles and coverage limits. Our goal is to maximize your benefits while ensuring that your vehicle is repaired to its pre-accident condition using quality parts. Whether you’re using OEM or aftermarket parts, we advocate for the best repair solution within your insurance guidelines.

At Miracle Body and Paint Collision Center, our experience in handling complex insurance claims sets us apart. We’re committed to providing a seamless repair experience, working closely with your insurance company to get you back on the road quickly and safely.

Vehicle Drop-Off Procedures

At Miracle Body and Paint Collision Center, we understand that dropping off your vehicle can be a stressful experience, which is why we’ve streamlined our process to be as efficient as possible. Our goal is to make the drop-off process a positive start to your repair journey.

Scheduling Your Appointment

We offer flexible scheduling options to accommodate your busy schedule. You can book an appointment online, over the phone, or even walk in for an estimate. To schedule, we require some basic information: your contact details, vehicle information, insurance details (if applicable), and your preferred date and time for the service. Our team will work with you to find a time that suits you best.

Preparing Your Vehicle for Service

To ensure a smooth drop-off, please remove all personal belongings from your vehicle. It’s also helpful to document any existing damage to avoid potential disputes when you pick up your car. Additionally, please ensure that your fuel tank is at least a quarter full. This helps us to inspect and work on your vehicle efficiently.

Paperwork and Authorization Process

Upon arrival, you’ll need to complete some necessary paperwork, including a repair authorization form. If you’re using insurance, we’ll work directly with your provider to streamline the process. We’ll also discuss any rental car arrangements if needed. Our team will document your vehicle’s condition with photos and detailed notes to ensure accountability throughout the repair process.

At Miracle Body and Paint Collision Center, we take pride in our secure vehicle storage practices, ensuring your car is protected while in our care. With two convenient locations in San Antonio, you can choose the one that best suits your needs. Our streamlined drop-off process is designed to respect your time, getting you back to your day as quickly as possible.

Our Collision Center San Antonio Repair Facilities

At Miracle Body and Paint Collision Center, our state-of-the-art facilities in San Antonio are designed to deliver top-notch collision repair services. With two locations in San Antonio, we are well-equipped to handle a wide range of vehicle repairs.

State-of-the-Art Equipment and Technology

Our collision center in San Antonio is equipped with the latest technology to ensure your vehicle is restored to its pre-accident condition. We utilize computerized measuring systems to accurately assess damage and plan the repair process. Our modern paint booths are designed to provide a dust-free environment, ensuring a flawless finish. We also employ specialized tools to work on modern vehicles, guaranteeing precise repairs.

We take pride in our environmentally friendly practices, including the use of water-based paints and proper disposal of hazardous materials. Our advanced diagnostic equipment helps identify hidden damage that might be missed in visual inspections, ensuring that all necessary repairs are addressed.

Our Certified Technicians and Their Expertise

Our team of ASE and I-CAR certified technicians is dedicated to delivering high-quality repairs. With ongoing training, our technicians stay current with the latest repair techniques and technologies. We are proud to offer OEM-certified collision repair services, ensuring that your vehicle is restored to manufacturer specifications.

At Miracle Body and Paint Collision Center, we back our work with a lifetime warranty. This commitment to quality and customer satisfaction sets us apart in the San Antonio collision repair industry. Our certified technicians and state-of-the-art facilities work together to deliver repairs that restore vehicles to pre-accident condition in both appearance and structural integrity.

The Disassembly and Inspection Phase

The initial step in restoring your vehicle to its original condition involves a careful disassembly and inspection process at our state-of-the-art Miracle Body and Paint Collision Center in San Antonio. This critical phase allows our technicians to thoroughly assess the damage and identify any issues that may not be immediately visible.

Identifying Hidden Damage

During the disassembly phase, our expert technicians meticulously examine the structural components, mechanical systems, and safety features of your car or vehicle to identify any hidden damage. This methodical inspection process ensures that we don’t miss any critical issues that could impact the safety and performance of your vehicle.

• We carefully disassemble the necessary parts to reveal the full extent of the damage.
• Our technicians use specialized tools and techniques to inspect all areas of your vehicle.
• We document all discovered damage with photographs and detailed notes.

By identifying hidden damage early in the repair process, we can prevent unexpected issues later on, ensuring more accurate timelines and estimates for your collision repair job.

Supplemental Estimates When Necessary

Sometimes, during the disassembly and inspection phase, we discover additional damage that requires a supplemental estimate. This is why our thorough documentation process is crucial. We work closely with your insurance company to ensure that any necessary adjustments to the original estimate are made promptly, minimizing delays in the service process.

• We communicate clearly with you about any additional damage found during the inspection.
• Our team works with your insurance provider to process supplemental estimates efficiently.
• We keep you informed throughout the process, ensuring you’re always aware of the status of your vehicle’s repair work.

At Miracle Body and Paint Collision Center, our commitment to thoroughness and transparency ensures that you receive the best possible service and experience during your collision repair journey in San Antonio.

Parts Ordering and Replacement

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At Miracle Body and Paint Collision Center, we understand the importance of using the right parts for your vehicle’s repair. Our team is dedicated to sourcing high-quality parts that meet your vehicle’s specific needs.

OEM vs. Aftermarket Parts: What’s the Difference

When it comes to collision repair, the type of parts used can significantly impact the outcome of the job. We use a combination of OEM (Original Equipment Manufacturer) and aftermarket parts, depending on the specific needs of your vehicle. OEM parts are designed to meet the manufacturer’s original specifications, ensuring a precise fit and maintaining your vehicle’s safety and integrity. Aftermarket parts, on the other hand, are made by third-party suppliers and can offer a cost-effective alternative. However, we only use reputable aftermarket parts that meet our high standards.

The main differences between OEM and aftermarket parts lie in their fit, quality, and warranty coverage. While OEM parts typically come with a manufacturer’s warranty, aftermarket parts may have varying warranty terms. We prioritize OEM parts for critical components to ensure your vehicle’s safety and performance.

How We Source Quality Parts for Your Vehicle

Our parts sourcing process involves establishing strong relationships with reputable manufacturers and distributors to ensure timely delivery of high-quality parts. We also work closely with your insurance provider to understand their parts selection guidelines and advocate for the best parts for your specific repair needs.

Before installation, we conduct a rigorous quality control inspection to ensure that all parts meet our standards. Our inventory management system helps minimize delays by anticipating parts needs and tracking orders throughout the repair process.

The Repair Process in Detail

At Miracle Body and Paint Collision Center, our expert technicians follow a meticulous process to restore your vehicle to its pre-collision state. Our collision repair process involves several key stages, ensuring that your car is safely and correctly restored.

Frame and Structural Repairs

Our frame straightening process utilizes advanced computerized measuring systems and hydraulic pulling equipment to restore precise factory specifications. This ensures that your vehicle’s frame is restored to its original condition, maintaining its safety and integrity.

• We employ welding techniques and reinforcement methods to maintain the vehicle’s crash-worthiness.
• Our technicians are trained to identify and address any hidden damage to the vehicle’s structure.

By using the latest technology and techniques, we guarantee that your vehicle’s frame and structural components are repaired to the highest standards.

Body Panel Repair and Replacement

Our team assesses each body panel to determine whether it can be repaired or if replacement is necessary. We use advanced metal working techniques to repair dents, creases, and other body damage, restoring the original contours of your vehicle.

• We decide whether to repair or replace body panels based on safety and quality considerations.
• Our technicians are skilled in metal working techniques to restore the original shape and appearance of your vehicle.

By combining expertise with state-of-the-art equipment, we ensure that your vehicle’s body panels are restored to their pre-collision condition.

Mechanical and Electrical System Repairs

Our collision repair service also includes mechanical repairs, such as suspension components and cooling systems, which are often damaged in collisions. Additionally, we address electrical system repairs, including the recalibration of advanced driver assistance systems (ADAS) and other safety technologies.

• We follow manufacturer repair procedures to ensure all systems function properly after repair.
• Our technicians are trained to handle complex mechanical and electrical repairs.

At Miracle Body and Paint Collision Center in San Antonio, we are committed to delivering high-quality collision repair services. Our team is dedicated to ensuring that your vehicle is restored to its original condition, providing you with peace of mind on the road.

Paint Matching and Refinishing

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At Miracle Body and Paint Collision Center, we understand the importance of precise paint matching for a seamless collision repair. Our team is equipped with the latest technology and techniques to ensure that your vehicle looks like new after the repair.

Our Color Matching Technology

We utilize advanced computerized color matching technology that analyzes your vehicle’s exact paint color to create a perfect match, taking into account factors such as age and environmental conditions. This technology allows us to achieve a precise color match, ensuring that the repaired area blends seamlessly with the rest of the vehicle.

Our environmentally friendly water-based paint systems not only provide excellent color matching but also reduce environmental impact. By using these systems, we can minimize our ecological footprint while delivering high-quality results.

The Multi-Stage Painting Process

Our multi-stage painting process involves several critical steps to ensure a flawless finish. First, we prepare the surface by cleaning and sanding the area to be painted. Next, we apply a primer to create a strong bond between the metal and the paint.

We then apply a base coat, followed by a clear coat, and finally, we cure the paint in a climate-controlled paint booth. This booth is designed to provide the optimal environment for paint application, free from dust and contaminants. Our technicians are skilled in paint blending techniques, ensuring a seamless transition between the repaired area and the existing paint.

To achieve a durable, long-lasting finish, we use a combination of paint curing and polishing processes. This results in a finish that matches the original factory appearance, ensuring that your vehicle looks like new.

Quality Control Inspections

At Miracle Body and Paint Collision Center, we pride ourselves on our rigorous quality control inspections that ensure every vehicle meets our high standards. Our commitment to quality is evident in our thorough inspection process, designed to guarantee that every car leaving our San Antonio collision center is perfect.

Our Multi-Point Inspection Process

Our comprehensive multi-point inspection process examines every aspect of the repair to ensure it meets our high standards. Multiple technicians and managers review the work at different stages, providing multiple quality checkpoints. This meticulous process ensures that every detail, from panel gaps to electronic system function, is thoroughly checked.

We use specialized equipment to verify proper electronic system function, including recalibration of sensors and cameras. This attention to detail guarantees that vehicles not only look great but also perform safely and reliably after repair.

Test Drives and Final Adjustments

After completing the repairs, we conduct thorough test drives to verify proper alignment, handling, and operation of all vehicle systems. Our test drive procedures are designed to identify any issues that may have been overlooked, ensuring that the vehicle is in perfect condition before it is returned to the customer.

Following the test drive, we make any necessary final adjustments. Our technicians fine-tune panel gaps, door alignments, and other details for a factory-perfect finish. We are committed to addressing even minor imperfections before returning the vehicle to the customer, ensuring a flawless experience.

Our quality control process is a testament to our commitment to excellence at Miracle Body and Paint Collision Center. By combining rigorous inspections, thorough test drives, and meticulous final adjustments, we ensure that every vehicle leaving our San Antonio collision center meets our high standards. Our customer-centric approach means that we go above and beyond to ensure customer satisfaction, providing an exceptional service experience.

Vehicle Detailing Before Delivery

At Miracle Body and Paint Collision Center, we understand that a thorough detailing job is crucial to restoring your vehicle to its pre-accident condition. Our commitment to delivering exceptional service extends beyond the repair itself, ensuring that every detail is attended to before your car is returned to you.

Interior Cleaning and Restoration

Our comprehensive interior cleaning process removes all dust and debris accumulated during the repair process, restoring the cabin to a pristine condition. We pay special attention to upholstery, trim, and other cabin components that may have been affected by the collision, using specialized techniques to restore them to their original state. This meticulous approach ensures that your car’s interior looks and feels brand new.

We understand that a clean interior is not just about aesthetics; it’s also about comfort and safety. That’s why we thoroughly clean all surfaces, removing any residue or marks left behind during the repair process.

Exterior Detailing and Finishing Touches

Our exterior detailing process is designed to enhance the new paint and blend it seamlessly with existing finishes. We use a combination of clay bar treatment, polishing, and waxing to achieve a flawless finish. Our team pays close attention to often-overlooked areas such as wheels, wheel wells, and door jambs, ensuring that every aspect of your car’s exterior is meticulously cleaned and restored.

By including detailing as part of our repair process, we ensure that your vehicle is returned to you looking brand new, often in better condition than before the accident. This attention to detail is a hallmark of our service at the Miracle Body and Paint Collision Center in San Antonio.

The Vehicle Pickup Experience

At Miracle Body and Paint Collision Center, we’ve streamlined our pickup process to get you back on the road quickly and with minimal hassle. Our goal is to ensure that every customer has a seamless vehicle pickup experience.

Final Paperwork and Payment Processing

Our streamlined process includes finalizing any necessary paperwork, such as warranty information and insurance documentation, to ensure that you have all the necessary records. We handle payment processing efficiently, including any insurance deductibles and out-of-pocket expenses, to minimize any hassle for you.

We understand that every customer is different, so we offer flexible pickup scheduling, including after-hours options, to accommodate your busy schedule.

Walkthrough of Completed Repairs

During the pickup process, a service advisor will conduct a thorough walkthrough of the completed repairs with you. This includes explaining all the work performed and answering any questions you may have, ensuring that you’re completely satisfied with the service.

We document the vehicle’s condition at delivery with final photos and inspection reports, providing you with a detailed record of the work done. This transparency helps build trust and confidence in the repairs.

At Miracle Body and Paint Collision Center in San Antonio, we’re committed to ensuring that you understand all the work performed on your car and feel confident in the repairs before driving away. Our team is dedicated to providing a positive customer experience from start to finish.

Our Repair Warranty and Guarantees

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Our commitment to quality is reflected in our lifetime warranty on workmanship, ensuring your vehicle is repaired to the highest standards. At Miracle Body and Paint Collision Center, we understand that a collision repair is not just about fixing the damage; it’s about restoring your trust in your vehicle.

Understanding Your Lifetime Warranty

Our lifetime warranty covers the workmanship of our technicians, providing you with peace of mind for as long as you own your vehicle. This means that if any issues arise from the repair work we’ve done, we’ll address them promptly and at no additional cost to you. Our warranty is a testament to our confidence in the quality of our work and our commitment to your satisfaction.

What to Do If You Notice Issues After Repair

If you notice any issues after your vehicle has been repaired, please don’t hesitate to contact us. We have a straightforward process in place for addressing warranty concerns, ensuring that you receive the support you need without any hassle. Our team is dedicated to standing behind our work and ensuring that you’re completely satisfied with the service you’ve received.

At our San Antonio collision center, we pride ourselves on our commitment to quality and customer satisfaction. We believe in being transparent about our warranty and guarantees, so you know exactly what to expect. With our comprehensive warranty coverage, you can drive away with confidence, knowing that your car is in good hands.

Communication Throughout the Repair Process

Effective communication is crucial throughout the collision repair process, and we take pride in keeping our customers informed every step of the way. At Miracle Body and Paint Collision Center, our goal is to provide a transparent and stress-free experience for our customers in San Antonio.

How We Keep You Updated

We employ a proactive communication approach that keeps you informed at every stage of the repair process without you having to call for updates. Our dedicated service advisors serve as your personal point of contact throughout the job, ensuring that you’re always in the loop. We offer various communication channels, including text messages, emails, phone calls, and our online portal, allowing you to choose your preferred method of communication.

Our commitment to transparency includes providing honest timelines and immediate notification of any delays or additional issues discovered during the repair process. We understand that our customers value being kept informed, and we strive to exceed these expectations.

Digital Documentation and Photo Updates

To provide visual updates of the repair progress, we utilize a photo documentation process. This allows you to see the work being performed on your vehicle and understand the status of your repair. Our digital documentation also includes detailed explanations of technical aspects in customer-friendly language, ensuring that you’re well-informed about the repairs being done.

By documenting all communication for reference, we ensure that you have a clear understanding of the work completed and the condition of your vehicle upon pickup. Our team is always available to address any concerns or questions you may have, providing exceptional support throughout and after the service is completed.

Why Choose Miracle Body and Paint Collision Center

With decades of experience in the collision repair industry, Miracle Body and Paint Collision Center stands out as a leader in San Antonio. Our long history is built on a foundation of quality service, customer satisfaction, and a deep understanding of both classic and modern vehicle repair techniques.

Our Experience and Certifications

Our team at Miracle Body and Paint Collision Center boasts extensive experience and numerous industry certifications, including I-CAR Gold Class, ASE certifications, and manufacturer-specific training programs. These credentials ensure that our technicians are equipped with the latest knowledge and skills to handle any collision repair job. Our experience and certifications set us apart from other collision repair shops in San Antonio, making us the preferred choice for many insurance companies and vehicle owners alike.

We stay updated with the latest technologies and repair methods, ensuring that every vehicle that comes to us receives the best possible care. Our commitment to ongoing training and education means that our customers benefit from the most advanced repair techniques available.

Customer Testimonials and Satisfaction

Don’t just take our word for it; our customers rave about their experiences at Miracle Body and Paint Collision Center. One satisfied customer shared, “I had an amazing experience with San Antonio Collision Center! My estimator, Elias Rodriguez, kept me updated every step of the way… When I picked up my car, I was blown away—it looked brand new! I couldn’t be happier with the quality of work and the exceptional service. Highly recommend!”

Such testimonials reflect our commitment to excellence and customer satisfaction. We pride ourselves on providing a seamless and stress-free collision repair process, from initial assessment to final delivery. Our goal is to ensure that every customer leaves our shop completely satisfied with the service they received.

Our Two Convenient San Antonio Locations

Miracle Body and Paint Collision Center operates two fully equipped facilities in San Antonio, making it convenient for customers across the city to access our services. Our locations in North West San Antonio – Leon Valley and North East San Antonio are staffed by experienced professionals dedicated to delivering top-notch collision repair services. Both locations are equipped with state-of-the-art technology, ensuring that every repair is done to the highest standards.

Whether you’re in the north, south, east, or west of San Antonio, our two locations make it easy to find a convenient spot to have your vehicle repaired. We serve the entire San Antonio area, providing quality collision repair services to our community.

Conclusion: Getting Back on the Road with Confidence

At Miracle Body and Paint Collision Center, we understand the importance of getting back on the road safely and confidently after a collision. Our comprehensive collision repair process is designed to restore your vehicle to its pre-accident condition, ensuring both safety and quality.

Our Commitment to Quality and Transparency

We pride ourselves on our commitment to quality, transparency, and customer satisfaction. From the initial assessment to the final delivery, we work closely with you to ensure a stress-free experience. Our team of certified technicians uses state-of-the-art equipment and technology to guarantee a precise repair.

The Importance of Professional Collision Repair

Professional collision repair is crucial for maintaining your vehicle’s safety, value, and performance. At Miracle Body and Paint Collision Center, we stand behind our work with a lifetime warranty, giving you peace of mind knowing that your vehicle is in good hands.

Convenient Communication and Service

We understand that being involved in a collision can be stressful. That’s why we offer convenient communication processes, including digital documentation and photo updates, to keep you informed throughout the repair process. Our goal is to make your experience as smooth and hassle-free as possible.

Ready to Get Back on the Road?

If you’ve been involved in a collision, don’t hesitate to contact us. Miracle Body and Paint Collision Center has two convenient locations in San Antonio to serve you. Whether you need a minor repair or a major restoration, we’re here to help. Our team is dedicated to providing you with a great experience, from the initial consultation to the final delivery of your vehicle.

To schedule an appointment or inquire about our collision repair services, please don’t hesitate to reach out. You can contact us at our North West San Antonio (Leon Valley) location at (210) 680-1987 or visit us at 6217 Grissom Rd., San Antonio, TX 78238. We look forward to serving you and helping you get back on the road with confidence. We are sure that you will have a great experience and will recommend friends and family to our collision center in San Antonio.