Not All Auto Repair Shops are Created Equal

Choosing the right auto repair shop can be hard. It’s not unusual for us to hear a lot of horror stories about some out repair shops that have scammed car owners with unnecessary services, low quality work, or ridiculously high prices for parts and labor. Miracle Body and Paint in San Antonio, Texas lists down things to bear in mind when you’re looking for a great auto repair shop – as well as things to look out for in a not-so-great one.

Signs to take into consideration: 

• Do they have good customer care? Are they friendly and welcoming the minute you walk in? Care can also mean the little things, such as offering seat covers, a steering wheel cover, and floor mats to ensure that your car’s interior stays as clean as when you brought it. All of these reflects a real regard and respect for customers.
• Are they honest? Honesty is all about getting answers that are clear and direct. You should never feel intimidated. An honest auto repair shop will show you the failed part that had to be replaced and communicate with you before any repair work is done.

Signs to watch out for: 

• Is the shop dirty? – Just as we won’t go in a dirty barber shop or grocery store, a clean auto repair shop is also a must. It should be orderly, brightly-lit, and not littered with tools, oil bottles, old parts, or old tires.
• Are they employing scare tactics? – Go to another shop if the service manager is trying to up-sell you on parts that you may or may not need, or if he pushes scare tactics like “I wouldn’t drive this car around the block.”
• Why don’t they offer a warranty?  Any good repair shop will back their work.
• Where  are their other customers? – Good shops stay busy. It’s not a good sign if the shop has employees watching TV or playing cards or only has one car in a service bay.
• Where’s their curb appeal? – The shop should have good signage, good lighting, and a professional atmosphere.

When you come to Miracle Body and Paint, you’ll know exactly what to expect. We give you excellent customer service and auto repair.  Make an appointment with us and let us take care of your auto repair needs.